FitEz ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us via LinkedIn or other platforms. By accessing or using the services provided by FitEz, you agree to this Privacy Policy.
1. Information We Collect
We collect personal data that you provide to us and automatically from your use of our services. This data may include:
- Personal Identification Information: This includes your name, email address, phone number, shipping address, payment details, and other information you provide when registering or interacting with FitEz services.
- Usage Data: We may collect information on how you access and use our services, including your IP address, browser type, device information, geographic location, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect and store information about your interaction with our website and services. This allows us to improve our services and tailor them to your needs.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide size recommendations: FitEz uses machine learning and AI technologies to provide personalized clothing size recommendations based on your inputs and past purchase behavior.
- To process transactions: We use your payment information to complete transactions for our services.
- To improve our services: We analyze usage data to understand how users interact with our platform, enhance user experience, and improve our algorithms.
- Customer support: To respond to your inquiries, provide technical support, and improve customer satisfaction.
- Marketing: To send promotional emails and other marketing communications, with your consent.
- Legal obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share your data in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, conducting our business, or servicing you (e.g., payment processors, data analytics providers). These third parties are required to keep your information confidential and secure.
- Legal Requirements: We may disclose your information if required by law, court order, or to comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you if this occurs and provide options for you to opt-out or delete your data.
- Aggregated or De-identified Data: We may share aggregated or anonymized data with third parties for analytical, research, or marketing purposes. This data will not identify you personally.
4. International Data Transfers
FitEz operates globally, and your personal data may be processed and stored in countries outside your own. We comply with all applicable laws governing the transfer of personal data between countries, including:
- European Union (EU): If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) for the collection and processing of your personal data.
- California (USA): If you are located in California, we comply with the California Consumer Privacy Act (CCPA).
- Other Countries: FitEz serves customers globally and complies with applicable data protection laws in each jurisdiction where it operates, as permitted by U.S. law.
5. Data Security
We implement a variety of technical and organizational measures to protect your personal information. While we strive to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access and Update: You can request access to or update the personal data we hold about you.
- Opt-out of Marketing Communications: You can opt out of receiving marketing emails or communications at any time by following the unsubscribe link in the email or contacting us directly.
- Data Deletion: You may request the deletion of your personal data subject to certain legal obligations and exceptions.
- Data Portability: In some cases, you may have the right to request a copy of your personal data in a structured, machine-readable format.
- Withdraw Consent: If you have given us consent to process your data, you can withdraw it at any time.
To exercise any of these rights, please contact us at fitezfashion@gmail.com
7. Children's Privacy
FitEz does not knowingly collect or solicit personal data from anyone under the age of 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at fitezfashion@gmail.com or https://www.fitezapp.com. By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.